Disaster Recovery and Business Continuity

We design and implement disaster recovery strategies to minimize downtime and ensure business continuity in the event of a datacentre outage or other catastrophic events.

Modernised Communications

This service portfolio is comprised of planning and design services for telephony and calling. This includes network assessment, identify technical risks with mitigation plans, evaluate your adoption readiness to support all elements of a voice solution based on Microsoft Teams Phone.

Hybrid Meetings

Hybrid meetings delivered by Microsoft Teams enable your organisation in the evolution of it’s communications and meeting journey. We can help with readiness and/or develop device strategy whether it be greenfield or migration from an existing solution.

Apps & Workflow Integration

Streamline tasks and critical business processes by integrating apps and workflows.

Auto Attendants & Call Queues

Queue and auto direct callers to a centralised agent who can then help with a particular issue or question.

Teams Calling

Integrate calls seamlessly into the flow of work with unified classic and modern calling features.

Teams Meetings

Turn any room into an inclusive meeting space where everyone can fully participate from anywhere.

Blend Microsoft Teams into Contact Centre

Use Teams as the hub for internal and external customer connection, integrated with partner Contact Centre solutions

Townhalls, Webinar & Video Conferencing

Deliver more engaging virtual events like town halls, webinars, and broadcasts.

Data Protection Advisory Services

Accelacloud Services focuses on your unique data protection and privacy needs and provides independent, vendor-neutral guidance and solutions. Our Consulting Services covers data protection and privacy strategy, governance and compliance, design and implementation of data protection and privacy solutions.